FAQs
Orders & Shipping
Where do you ship?
Where do you ship?
We ship within Belize and internationally to select countries. Availability depends on destination and carrier reliability at the time of order.
How long does shipping take?
How long does shipping take?
Belize: 3–7 business days after processing
International: 10–21 business days depending on customs and destination.
Processing time is typically 3–5 business days.
Will I receive tracking information?
Will I receive tracking information?
Yes. Once your order ships, we email tracking details. International tracking may pause while parcels clear customs.
Returns and Refunds
Do you accept returns or exchanges?
Do you accept returns or exchanges?
Yes. Unworn jewelry can be returned or exchanged within 14 days of delivery.
What items are final sale?
What items are final sale?
Custom pieces and discounted items are final sale unless they arrive damaged.
What if my item arrives damaged?
What if my item arrives damaged?
Contact us within 48 hours of delivery with photos. We will make it right.
Jewelry Care Tips
Is lionfish jewelry safe to wear?
Is lionfish jewelry safe to wear?
Yes. All lionfish materials are cleaned, cured, and sealed. The venom is only in the spines during handling, not in finished jewelry.
Can I wear my jewelry in the ocean?
Can I wear my jewelry in the ocean?
Yes, but rinse with fresh water after salt exposure and let it dry fully to extend its life.
How should I store my jewelry?
How should I store my jewelry?
Store dry, out of direct sunlight, and away from lotions or oils when not in use.
Customization Policy (for “custom” jewelry)
Do you offer custom jewelry?
Do you offer custom jewelry?
Limited custom pieces are available depending on materials and maker availability.
Size, cord color, and style variations may be possible. Exact matches are not guaranteed due to natural materials.
How long do custom orders take?
How long do custom orders take?
Typically 3–6 weeks. Timelines vary and will be confirmed before payment.
Lionfish Diving & Reef Conservation
Can I participate in a reef conservation dive with FINS?
Can I participate in a reef conservation dive with FINS?
Absolutely! FINS offers reef conservation dives and eco-tours where you can join our team underwater and make a direct impact. These dives give you the chance to help remove invasive lionfish, protect native reef species, and experience Belize’s marine life up close. It’s not just a dive — it’s a way to become part of the solution while enjoying an unforgettable ocean adventure.
👉 Learn more and book your dive here: FINS Conservation Dives
How does FINS lionfish jewelry help the ocean?
How does FINS lionfish jewelry help the ocean?
Every piece of lionfish jewelry represents at least one less lionfish on the reef. By purchasing or supporting FINS sustainable lionfish products, you’re helping restore biodiversity, support local communities in Belize, and raise awareness about ocean conservation.
What does FINS do with lionfish after they’re caught?
What does FINS do with lionfish after they’re caught?
At FINS, we use a nose-to-tail approach to maximize every lionfish we remove. The lionfish fins are crafted into sustainable jewelry, the meat is served in local restaurants, and the rest is repurposed for research, pet food, and other uses. This way, each catch creates value while reducing the reef’s invasive population.
How has lionfish removal helped Belize’s reefs?
How has lionfish removal helped Belize’s reefs?
Since starting our lionfish mitigation efforts, FINS has removed thousands of lionfish from Belize’s reefs. This ongoing work helps protect native species like parrotfish and snapper, which are essential for reef health and coastal communities.
How do lionfish impact native reef fish populations?
How do lionfish impact native reef fish populations?
In some areas of the Caribbean, lionfish have reduced native reef fish populations by as much as 80%. By preying on juvenile reef fish that maintain coral health, lionfish threaten the balance of entire reef ecosystems. Controlling lionfish populations is key to restoring biodiversity.
Are lionfish safe to eat?
Are lionfish safe to eat?
Yes! While lionfish have 18 venomous spines, the venom is only in the spines, not the meat. Once removed, lionfish are completely safe to eat and are actually considered a delicious, sustainable seafood option. Many restaurants in Belize and the Caribbean now feature lionfish recipes to encourage consumption and reef conservation.
What do lionfish eat?
What do lionfish eat?
Lionfish prey on a wide range of marine life, including juvenile reef fish that maintain coral reefs, as well as small crustaceans. In some areas, lionfish have even been found eating baby sea turtles. Their broad diet is one reason they’re such a serious threat to reef biodiversity.
Do lionfish have natural predators in the Atlantic or Caribbean?
Do lionfish have natural predators in the Atlantic or Caribbean?
No. Lionfish are an invasive species in these waters and have no natural predators here, which allows their populations to grow unchecked. That’s why human intervention and lionfish culling are necessary to protect coral reefs.
You can even help by joining one of our hands-on reef conservation dives with FINS, where divers play an active role in protecting Belize’s reefs.
